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Terms and Conditions of Your
Order
1.
Turnaround. "Turnaround Time" means
the time from order to delivery. The
turnaround period begins when the customer
completes and submits The Consus Group's order
form; it ends when The Consus Group emails the
customer instructions to access the search
results.
2.
Service Fee. "Service Fee" means a
non-refundable fee for the custom search.
The Consus Group keeps the Service Fee to cover
the cost of its service whether or not it
locates responsive documents.
3.
Responsive Documents. The Consus Group
will identify responsive documents, if any.
The customer elects whether to purchase the
responsive documents for their listed price (in
addition to the Service Fee).
4.
As Available. The Consus Group's
services are offered on an "as available" basis.
The Consus Group does not represent or warrant
it will be able to accept a given service
request.
5.
No Phone Support. The Consus Group
does not provide phone support for this service.
If you wish to speak with a customer service
representative regarding your order, an
additional $150 fee is required. Technical
support inquiries will incur additional charges
(e.g., questions regarding query terms or
the database).
6.
Terms of Use. By clicking the "Buy
Now" button and ordering this service, customers
indicate they have: (a) read The Consus Group's
Terms of Use; and (b) agreed to the
Terms of Use. The Consus Group does
not provide any services for customers who do
not agree to its
Terms of Use.
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